Privacy policy

This website is operated by SILATRADEX. Contact: info@silatradex.com.

When you request a quote we collect the details you enter: name, company, email, phone, product, quantity, destination, Incoterm, timeline and your message. We also process technical data such as an anonymised IP hash to prevent abuse.

We use your details only to respond to your request, prepare quotes and communicate about the trade. We do not sell your data.

We process quote requests to take steps at your request before entering a contract, and to pursue our legitimate interest in responding to business enquiries.

Quote requests: Article 6(1)(b) GDPR, steps taken at your request before a contract. Analytics: your consent, Article 6(1)(a) GDPR.

We share data only with service providers that help us run this website and deliver email, and with suppliers or logistics partners when needed to fulfil your request.

Vercel hosts this website. Resend delivers the emails created by the quote form. Cloudflare Turnstile protects the form from automated abuse. WhatsApp (Meta) receives data only if you choose to start a chat.

These providers may process data outside your country. Where personal data is transferred internationally, the transfer relies on the EU-US Data Privacy Framework or Standard Contractual Clauses.

We keep quote requests only for as long as we need them to respond to your enquiry and manage any resulting trade, unless a longer period is required by law.

We do not store quote requests in a database. They are delivered to our email inbox, and our email provider keeps delivery logs for about 30 days.

Essential cookies keep the site working. Analytics run only if you accept them in the cookie banner. You can change your choice at any time from Cookie settings in the footer.

This site sets only the cookies listed here.

You may ask to access, correct or delete your data, or object to its use. Email info@silatradex.com and we will respond within the period required by applicable law.

You can withdraw your consent to analytics at any time from Cookie settings in the footer. You have the right to complain to your data protection authority. Where the Saudi Personal Data Protection Law (PDPL) applies, you have the equivalent rights under it.

Cookie settings

We do not use automated decision-making, and we do not sell personal data.